THE PROTOCOLS
2024- We still would rather be too careful than risk not being careful enough. This means we will continue to require guests to reschedule their appointments if they have symptoms, or if they have been exposed to COVID-19 (regardless of vaccination status). We no longer ask our guests to wait in their car. We continue to have people calling to reschedule due to COVID
If you would like to wear masks we will, too
Important: If you have been exposed to COVID please cancel your appointment.
We encourage you to use our prescribed clarifying shampoo before you arrive for hair color. We have still have disposable containers on the Sogno porch that you can pick up any time of day. We will do this for you but many of our clients have enjoyed having their hair already prepped before they arrive. You may prefer to purchase a bottle when you come for your appointment. Everyone would benefit from using Clarifying Shampoo every week or two!
This is why! Clarifying shampoos also go under the names “purifying,””detox” and “deep-cleansing. What they’re designed to do is remove stubborn build-up from your hair. Some brands are misleading and are not safe for our purpose. Clarifying shampoos also help to lift away mineral deposits from hard water, minerals, medication, and the chlorine and other chemicals that stick to hair. Your hair will perform better for you! And before color it prevents a chemical reaction from occurring. This past year a local salon did not follow that protocol and a chemical burn occurred on a client’s scalp. The girl was hospitalized. You may not use Neutrogena, vinegar, baking soda, or any other brands.
We study the science of how this works and will not ignore the facts. It is for your safety. Having you shampoo and condition before you arrive saves us the extra time, We are continuing to disinfect and clean the salon between appointments.
So, we have outdone ourselves in preparing our business for you! The safety of all of you are essential.
We have cleaned and disinfected all surfaces and implements. Laundered and/or disinfected all capes, towels and linens.
- Please be on time, we cannot guarantee we will be able to accommodate you if you are late. This is so we can sanitize between client visits.
- If you have been ill or around someone who has been ill, please wait 5 days to reschedule your appointment. Symptoms of a fever, feverish, sore throat, cough, shortness of breath, loss of taste or smell, we ask that you reschedule. There will not be a cancellation charge.
- We always will have freshly laundered capes and neck strips. Please wear clothes that you are not concerned about getting damp or color on them.