Sogno asks our new clients for feedback on their experience on the first visit. They are rated 1-5 FIVE being the best. From the beginning we have promised to take care of our clients. We promise the trendy modern styles, highly educated stylists in a clean, friendly atmosphere. Here the latest survey: 1) How would you rate your experience at our salon?
2) How would you rate the professionalism at the front desk?
3) Were you happy with the quality of the salon service?
4) Would you recommend our salon to a friend?
5) Can you tell us one thing you really liked about the salon?
6) Can you tell us one thing that you didn’t like about the salon?
It was all good!
Sogno is known for makeovers. Ambush makeovers, Vugly hair makeovers contests, and makeovers for cancer patients. So when Aili asked us to be part of her new look we were very excited. Aili had grown her hair out for Wigs for Kids. Our favorite charity for children’s hair loss. For over 30 years, Wigs for Kids has been providing Hair Replacement Systems and support for children who have lost their hair due to chemotherapy, radiation therapy, Alopecia, Trichotillomania, burns and other medical issues at no cost to children or their families. We hope you enjoy Aili’s new look. She is!
Sogno Salon is proud to participate in National Breast Cancer Awareness Month. In the past we have done the cute little pink extensions and made a donation to this important cause. Having lost a dear friend and client to this terrible disease, pink hair strand was just not enough. We have been thinking about what we could do as a salon to be more involved. So when a young man called us to see if we could help his Mom with her hair who is in treatment right now we were inspired! We will donate our haircuts at no charge for women loosing their hair because of cancer treatments. We need your help to spread the word. Please share this on your Facebook. We want to help. -Nancy
Breast cancer is the second most common kind of cancer in women. About 1 in 8 women born today in the United States will get breast cancer at some point.
The good news is that many women can survive breast cancer if it’s found and treated early.
- If you are a woman age 40 to 49, talk with your doctor about when to start getting mammograms and how often to get them.
- If you are a woman age 50 to 74, be sure to get a mammogram every 2 years. You may also choose to get them more often.
Talk to a doctor about your risk for breast cancer, especially if a close family member of yours had breast or ovarian cancer. Your doctor can help you decide when and how often to get mammograms.
I love Facebook for Business. We get to share what’s going on in our community, share our talented stylists work, share our travels, inform our clients on whats new, and support other businesses. However, I am a little disturbed this morning as I was reading the reviews about us. There are a few people out here that have gone onto our Facebook to give us one or two star reviews. When I looked them up in our client base they have never been to Sogno. I did notice they are fans of another salon. Hmmm? Everyday I learn something new about business! We recently hosted another salon owner who wanted to “Shadow” us for a day. We encourage more. We love to share! Wishing all Hairstylists great success! Thanks to all of our wonderful clients that have posted great reviews!! Nancy
Yes, there is good etiquette for a haircut. If as a client you wish to receive the best haircut then let us explain how it works. The first thing is of course communication. You may bring pictures. It is very helpful. A picture of yourself 20 years before? Remember you and your hair has probably changed. And do you really want to look like that again?
You had the best haircut you ever had in Paris, but why? It’s the why the haircut worked not where that you need to communicate. By the time you have expounded on your Paris hairstylist we know we are never going to make you happy. Could you just have been in love with Paris?
Keeps your hands out of your hair after the stylist starts cutting. Would you stick your hands in the middle of anyone else’s work. Chef, nail technician, painter? It’s frustrating, it moves the sectioning making it difficult to cut and distracts your stylist. And it’s just darn rude! Keep your head straight and legs uncrossed. Your body position is very important.
If you are so worried that you have to be in control of each little snip you will NEVER get a great haircut. Go to a trusted stylist that has good references. Talk about your feelings, dreams and fears in the beginning. Then sit back and enjoy the time. Your stylist wants only the best for you and probably can give you that Paris cut. If you put your hands in your lap.
Team Sogno recently spent eight days in London to attend the Vidal Sassoon Academy.
From the heart of London, the Sassoon courses are developed, developed and designed to be contemporary, relevant and forward thinking and are delivered with passion, commitment and technical excellence.
Team Sogno left inspired!
Refer your friends to our Facebook, have them “like” our page, and tell us who sent them! You will be entered into a drawing for a $100 gift certificate and our new friend will be entered into another drawing for a $50 gift card. The more people you refer, the more times you will be entered into our drawing. All participants will receive a gift bag of goodies if they stop by to pick it up.
Contest begins January 1st and ends January 31st.
Gift cards are nontransferable.
Sogno Salon stocks products we believe in. We’ve tested, researched and met with the company. It’s frustrating for us to see a client pay good money for great color or a trendy cutbut then buy drugstore shampoo and conditioner to save a few bucks. We can tell you exactly what you need to maintain your hair—and save you from playing the drugstore guessing game. We here to give you the right advice and we will gladly exchange anything that’s not working for you. Can Walmart do that for you?
I personally hate to be bored. Being busy is great! I dislike poor customer service. I like knowing what the successful hairstylist and colorists are doing in the world. I like to travel. I love hearing a client say, “that’s perfect”. That is what working in a progressive salon is all about . That’s what works for me. Nancy